Best Western The Rose & Crown Hotel Colchester, Colchester

The hotel had a good ambiance with comfortable seating and is located in East Street, Colchester, the oldest recorded town in Britain. The staff were friendly and helpful, though there were some issues with parking space and finding staff during the day. We liked having tea making equipment in our room, but the extra charge for wifi access was unforgivable.

The hotel offers great value for money with superb clean facilities but some rooms may face noise issues near the traffic roundabout. The service was very obliging and helpful with a few areas for improvement. The location, despite being in a run-down area, provides excellent service and is convenient for exploring. The dining experience is enjoyable, with a variety of options available. Overall, a comfortable stay with some noise concerns and excellent service.

I had a mixed experience at this hotel. The hotel is known as 'The Top Wedding Venue in Eastern England', but my stay was quite basic and lacked modern amenities. The location, although full of character, was not as pleasant due to its outskirts and busy surroundings. The service, however, stood out with the staff going out of their way to help despite some noisy disturbances. The dining experience had its ups and downs, with tasty hot plates but a bit of confusion among the staff.